​VALOR RESTORATIONS​

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REMADE IN AMERICA

RESTORATION SERVICES

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Restoration of a classic car is a complex, and time consuming exercise.  Depending on the clients needs and desires, however, you can carefully construct a project plan that will help you get the vehicle completed in a time efficient, predictable manner and with cost considered all during the process.


INITIAL ASSESSMENT


When we onboard a new client, the first thing we do is a thorough "current state" assessment of the car.  We deliver a report to the client that lays out the findings with a focus on these four pillars:  1) safety, 2) drivability, 3) performance, and, then, 4) cosmetics. 



12 STEP RESTORATION PROJECT PROCESS


After the Assessment, the client can decide to do repairs, or, in some cases would like to have the car completely restored.  At that point, the Valor Sr. Project Manager will build a project plan for the client using the following high-level approach:


  1. In some cases, acquire a restoration project vehicle for client or arrange to have their current project brought to the shop.
  2. Disassembly of the vehicle is performed and inventory of parts removed, missing, or in need of repair or replacement is done.
  3. Vehicle body and frame (and underside in some cases) is media blasted, laser or dry ice treated, on rotisserie or rolling chassis.
  4. Body work, fabrication, and repair services are undertaken on all substrates.
  5. Substrates are treated, and sealed, primed, painted and clear coated in most cases.
  6. Ancillary parts needing paint are prepped and painted or replaced depending on the business case for such.
  7. Wiring is installed using either OEM, or aftermarket is used and connections are professionally made, and loomed properly.
  8. All mechanical systems are restored or replaced and installed in the vehicle.
  9. All subassemblies like braking, fuel delivery, suspension, and driveline components are professional restored or replaced.
  10. Trim and upholstery are repaired or replaced and installed in the car's main cabin and trunk area.
  11. The remaining trim, bumpers, stripes, decals, and custom mods are installed on the vehicle.
  12. Vehicle goes through rigorous testing and adjusting (shakedown) before being delivered at the reveal.


MOVES, ADDS, and CHANGES


Clearly, we can NEVER get our initial estimate 100% accurate at the time of performing the initial inspection because we're unclear as to what issues we might run into in subassemblies or nooks and crannies of the body panels.  This adds cost and complexity to any project but if communicated properly, won't derail a project.  Further, customers (when actively engaged in the project) will often change their minds and make additions and deletions as the project progresses.  In those cases, our philosophy is to be open minded and to OVER COMMUNICATE and make sure we keep tight documentation so there are no surprises when the monthly bill arrives.


COLLABORATION


The best way to manage to customer expectations is to communicate and collaborate as much as possible, and in doing so have the client actively engaged.  We monitor our own activity by being out in the shop around the cars and technicians, and to have a Sr. Project Manager as an added project support person overseeing and communicating findings to the client weekly.    Further, we always like to have our customers come by the shop, sit with the foreman and project manager and talk to us about what they like, don't like, and would like to see us do.  We work for you, and we want you to spend time guiding us on what you want to see happen to your baby.  We're your partner in helping your dreams come true so we'd like to have you be part of things and not just throw us keys to the car and walk away.


HOW PAYMENT WORKS


We first estimate the project ($300), and provide you with a written Assessment.  If you want to move forward, we send you an executable Agreement on Docusign, and request a deposit that is inline with the scope of work identified in the assessment.   Then, we start work and send weekly updates on the hours spent in the previous week, and provide a monthly invoice where the client will catch up on payment if and when the deposit is exceeded.  It's that simple.  When you pay that invoice and get caught up, we resume work.  You can stop work at anytime, of course, so you're never in the dark and you never create a runaway project that you don't understand or are surprised by.